WHO AM I?

Hi! I am Elizabeth Matkiewicz, UX Designer based in Malmö, Sweden.
Besides my passion for UX, I am passionate about sword fighting.

For the past 4 years I have worked in B2B setting, ensuring comfort of clients worth almost half of annual revenue of the company.
I led Service Design initiatives bridging the gap between user needs & comfort and business strategy.

What do I bring to the table?

1. Thought-through design decisions
2. Business acumen
3. Strategic understanding and execution
4. User understanding and empathy
5. Clarity and structure
6. Sometimes, Estonian chocolate

Who am I as a Designer?

I make no decisions without having a clearly articulated WHY. I am balancing business needs and user experience, I am overseeing to ensure great experience at every touch point. 

SKILLSET

Core Disciplines

Concept Development
Interaction Design
UX Design
UX Research
Content Writing
Scenography
Service Design
Strategy Execution

Skills

User Experience (UX)
Interaction Design
User-Centered Design
Usability Testing
User Research
Wireframing
Prototyping
Information Architecture
Design Thinking
Business Acumen

Tools

Figma
Lovable
Miro
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Trello
Microsoft Office Suite
Chat GPT
Claude

WORK EXPERIENCE

Partner Experience & Service Design Lead

Celemi, 2024 - 2026
• Leading design and enhancement of the end-to-end user journey, ensuring exceptional experience at every touchpoint and increasing revenue by 10%
• Leading and supporting initiatives that improve and simplify internal key processes, resulting in cutting operational time by 12%
• Curating user interviews to identify product satisfaction, resulting in improvements of 7 key products
• Collaborating with Sales, Marketing, Product and Technology departments to ensure alignment between end user goals and business goals
• Curating end user communication and engagement activities via multiple channels

Concept Developer

Celemi, 2022 - 2024
• Created gamified business simulations and experiential learning experiences that resulted in 95% user satisfaction upon completion
• Conducted usability tests to evaluate the effectiveness of the solution and identified issues and opportunities for improvement based on testing results

Scenographer

Freelance, 2015 - 2018
• Led design of visual aesthetics of film and theatre production
• Led design of set, costumes and props
• Collaborated with other departments to ensure consistent visual language in the production

EDUCATION

Graphic Design & Typography

Linnaeus University, 2021 - 2022
• Created visually coherent communication through shapes and typography for various media

Interaction Design MSc

Malmö University, 2019 - 2021
• Conducted design projects in a team or independently
• Collaborated with various stakeholders such as Malmö Stad and Malmö Civic Lab
• Organized, facilitated and documented usability tests and workshops
• Created prototypes based on user research and concepts

Web Management

Linnaeus University, 2020
• Ensured content consistency using princples of Content Management System

Scenography BA

Estonian Art Academy, 2015 - 2018
• Created set, costume and prop design for film and theatre
• Built scale models of sets based on own technical drawings
• Collaborated with Baltic Film & Media School and MELT Foorum

WORKED WITH

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